Restaurant Operations Consultant · Boston
Restaurant Operations Systems for Boston Teams That Need Cleaner Shifts, Faster Training, and Better Follow-Through
I help owners, GMs, and bar managers turn messy handoffs, inconsistent standards, and tribal knowledge into practical systems their teams can actually use.
Common Problems
What I Help Fix
If any of these sound familiar, your operation has a systems problem — not a people problem.
— Shifts run differently depending on who's working
— Sloppy handoffs between managers and teams
— Training that varies by trainer
— Opening and closing routines that drift
— Bar standards that live in one person's head
— Too much owner or GM babysitting
Start Here
Shift Systems Audit
A practical review of where the operation breaks down, where standards slip, and what should be fixed first. I observe a real shift, document the friction, and leave you with an action plan plus tools your team can use immediately.
Deliverables
What I Leave Behind
Every engagement ends with practical tools your team can use on the next shift — not a report that sits in a drawer.
Opening / Closing Checklists
Shift-ready routines that hold regardless of who's working.
Sidework & Daily Task Systems
Clear ownership of every recurring task, every shift.
Manager Handoff Logs
Nothing falls through the cracks between shifts or days off.
Role-Specific SOPs
Bartender, server, host, closer — each role documented clearly.
Onboarding & Training Roadmaps
New hires contribute in days, not weeks of shadowing.
Bar Setup & Workflow Standards
Station layout, pars, specs — consistent every night.
Pre-Shift & Shift Recap Tools
Structured communication that replaces verbal chaos.
Why Me
Why Restaurant Operators Hire Me
16 years in restaurants and hospitality
14 years behind the bar
Experience across high-volume, neighborhood, nightlife, hotel, and craft settings
Systems built for real shifts, not binders that collect dust
Practical AI tools that help managers move faster
Services
How I Work With Restaurants
Shift Systems Audit
I observe a real shift and leave you with findings, priorities, and 3 custom tools.
Manager Operating System Build
Shift logs, pre-shift templates, recap workflows, issue tracking — everything managers need to stop repeating themselves.
Restaurant SOP + Training Sprint
Role-specific SOPs, onboarding roadmaps, and training sign-offs that actually get used.
Bar Systems Reset
Station standards, workflow audits, spec organization, and bartender training support.
AI Tools for Restaurant Managers
SOP generators, pre-shift note builders, and prompt libraries that cut admin time in half.
Live Hospitality System
HouseList: Know Who Matters Tonight
HouseList is a shift-intelligence pilot I built for restaurants and hotel bars. Guests join by QR, visits are verified, feedback stays private, rewards stay staff-controlled, and managers get a clear view of who to recognize before service.
Common Questions
What kind of restaurants do you work with?
Independent restaurants, cocktail bars, chef-owned concepts, multi-unit groups. Anywhere shifts need to run more consistently.
How does the Shift Systems Audit work?
I observe a real shift at your restaurant. Then I deliver written findings, a priority action plan, and 3 practical tools your team can use immediately.
Do you work with bars specifically?
Yes. I spent 14 years behind the bar across high-volume, craft, hotel, and nightlife settings. Bar systems are a specialty.
Is the first conversation free?
Yes. 15 minutes, no obligation. You tell me what's not working, I ask the right questions, and I'll tell you whether I'm the right fit.
What do you actually leave behind?
Practical tools: checklists, SOPs, training roadmaps, manager handoff logs, shift guides. One-page documents people can use during a real shift.
Get Started
Your Operation Deserves Better Systems
Tell me what's breaking down and I'll tell you what I'd fix first.